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HydroFLOW S38 Water Softener/Conditioner for Small Homes on Well Water

Regular price $699.00 CAD
Regular price $999.00 CAD Sale price $699.00 CAD
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Customer Reviews

Based on 41 reviews
J & M
Hydroflow S38

We installed this unit, and prior to installation we descaled our electric kettle. Over a month later, haven't needed to descale again. Appears to be doing exactly what it promises. Satisfied customer.

Donna Kummar (Ontario, Canada)

HydroFLOW S38 Water Softener/Conditioner for Small Homes on Well Water

Telbisz (AKA biobob) (Ontario, Canada)
It took almost 6 decades for me to realize that soft water works better for cleaning!

From grade 4 onwards, I have been doing dishes - only using a dishwasher when I did some fun stints at a restaurant. Until I was 18, perhaps even longer, I used the original Lola Brushes which my mother imported from either Germany, or Holland, depending on the shipment. Kind of ironic, since she also imported the original formulation of biobob sponges (then called SOAKER) from Europe as well, but then she bought the formulation from the inventor in 1963 and bought this building then as well. All this time, because our well did not stink and because we never liked the idea of adding any kind of salt to our water - I have managed to wash dishes, completely clean by developing the old "time and motion" study methods. For the last week or so - it took me a bit to properly install the unit - not only has it become much easier to do dishes, everything is easier. May the inventor of this product rest in a well deserved peace and with the assurance that his biodiversity positive product(s) have found an ally!

Therese Lacombe (Quebec, Canada)
Résultats rapides après seulement trois semaines

C'est assez récents comme installation ,ais déjà je peux remarquer que tous mes détergents, savons, moussent beaucoup plus. Trop tôt cependant pour évaluer les dépôts calcaires, mais j'ai l'impression que l'eau est moins dure. Satisfaite de mon achat.

Jake Spoor (British Columbia, Canada)
HydroFlow s38 Water Softener/Conditioner

HI folks
This devise appears so far to be working very well.
Thank yoouyou

Well | Lake | Cistern Water - for Small Homes (< 3000 sq ft incl basement area).

The HydroFLOW s38 is the solution for hard limescale deposits in your rural home or cottage on well or lake water and in commercial applications. More powerful than the domestic small home version, the Hydroflow s38 is designed to tackle the hardest water locations and protect commercial heating systems, as well as appliances such as dishwashers and washing machines, and to make limescale-stained taps, sinks and surfaces easier to clean.

Unlike a water softener, the Hydroflow s38 does not chemically alter the water or remove minerals. Instead, it applies an electric field so that scale forms in suspension in the water, rather than as a hard encrustation on heating elements and pipe surfaces.

The HydroFLOW s38 fits easily around existing pipework on the cold feed to where the water is heated, for example on the inlet to a hot water cylinder or the inlet to a water heater.

  • Unlike water softeners, this product does not change the chemistry of water.
  • Reduces energy consumption with an average one year payback period.
  • Does not interfere with other electrical systems.
  • Eco-friendly: Products do not introduce chemicals into your drinking water and the environment.
  • Made in UK. This revolutionary technology was awarded the 2017 Innovative Technology Award from the 2017 Water Environment Federation (WEF).
  • Product is also a recipient of the 2015 Kitchen Innovations award by the National Restaurant Association.


  • Signal monitor light
  • PSU: Input 110-120V AC
  • Unit: Input 12V AC/DC
  • Max power: 1.2 W
  • Weight approx: 175grams
  • Dimensions: H 110 x W 67 x D30mm
  • Maximum pipe diameter 38mm OD
  • Lead length 3m


For more information go to:


OUR THREE-YEAR LIMITED WARRANTY Three-Year Limited Warranty: HydroFLOW Canada Inc, (“HydroFLOW”) offers its customers (“you”) a three-year limited warranty against failure or defects in materials or workmanship in any HydroFLOW product (the “Product”) or its component parts, subject to the terms and conditions set forth below. If the Product or any of its parts fails during the first three years of operation, HydroFLOW or its representative will repair or replace the Product, free of charge. For this warranty to apply, you will need to provide proof that the Product has been installed properly and before-and-after proof that such Product is not operating as warranted. What Is Not Covered: This warranty does not cover damage to the Product caused by improper installation, a surge or disruption in power (however caused), a water leak resulting from limescale removal, misuse, abuse, or force majeure (i.e., a flood or earthquake, etc.). Please be aware that water leaks from plumbing systems may result as a consequence of limescale removal. You are therefore advised and have a duty to periodically inspect your plumbing systems to ensure that compression joints remain water-tight. How To Make A Claim & Get Service: A claim under this warranty must be submitted by email to HydroFLOW or the authorized dealer or vendor from which you purchased the Product, and such email must include: (i) a copy of the original receipt or proof of purchase of the Product, (ii) proof that the Product has been installed properly, (iii) a written explanation of the issue(s) with the Product, and (iv) one or more pictures of the Product and surrounding area that displays such issue(s). A HydroFLOW representative will then review your claim and contact you within 10 business days to coordinate the repair or replacement of the Product or to request additional information. Limitations: Warranty claims are strictly limited to the value of the original purchase price or the repair or replacement cost. HydroFLOW shall not be responsible for water leaks or damage caused by the removal of limescale. This warranty is not valid unless the Product is properly used with an appropriate surge protection device of adequate quality to protect the Product and its electronic components. HydroFLOW will not be responsible for any consequential, incidental, indirect, special, punitive or other loss or damage that may result from a product defect. HydroFLOW reserves the right to determine the validity of any claim and remedy in its sole discretion.

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