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HydroFLOW S38 Water Softener/Conditioner for Small Homes on Well Water

Regular price $699.00 CAD
Regular price $999.00 CAD Sale price $699.00 CAD
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Customer Reviews

Based on 34 reviews
Gerry Ranson

Notice difference in soap suds almost immedialtely

Water softener for wells

After 6 weeks or so I noticed that when I boil water the water doesn’t have that white build up on my pots. The stains in my sinks and toilet from hard water takes longer to appear and after cleaning the tiny screens on my tapes they don’t get that buildup on them as frequent. So far I am pleased with my purchase.

Pierre Lacasse

At the start I was skeptical. However after 6 weeks no ring in the toilet and no calcium deposit on the spout of the faucet

Don Frizzell
S38 hydroflow

I installed the water softener as requested and it seemed to be working well . After about 3 weeks we were noticing calcium deposits on the sink and dishes after coming out of the dish washer so we added some more finisher to the cycle and cleaned the dishwasher we are still using the s38 and are noticing the deposits clearing up . I am happy not to be using salt any longer . I will give a complete review after 3 months

Greg Olson

The S38 has been installed now for 2 weeks And I am very happy with it no more spots on dishes and in the shower this product is well worth the money anyone that has hard water needs to have one

Well | Lake | Cistern Water - for Small Homes (< 3000 sq ft incl basement area).

The HydroFLOW s38 is the solution for hard limescale deposits in your rural home or cottage on well or lake water and in commercial applications. More powerful than the domestic small home version, the Hydroflow s38 is designed to tackle the hardest water locations and protect commercial heating systems, as well as appliances such as dishwashers and washing machines, and to make limescale-stained taps, sinks and surfaces easier to clean.

Unlike a water softener, the Hydroflow s38 does not chemically alter the water or remove minerals. Instead, it applies an electric field so that scale forms in suspension in the water, rather than as a hard encrustation on heating elements and pipe surfaces.

The HydroFLOW s38 fits easily around existing pipework on the cold feed to where the water is heated, for example on the inlet to a hot water cylinder or the inlet to a water heater.

  • Unlike water softeners, this product does not change the chemistry of water.
  • Reduces energy consumption with an average one year payback period.
  • Does not interfere with other electrical systems.
  • Eco-friendly: Products do not introduce chemicals into your drinking water and the environment.
  • Made in UK. This revolutionary technology was awarded the 2017 Innovative Technology Award from the 2017 Water Environment Federation (WEF).
  • Product is also a recipient of the 2015 Kitchen Innovations award by the National Restaurant Association.


  • Signal monitor light
  • PSU: Input 110-120V AC
  • Unit: Input 12V AC/DC
  • Max power: 1.2 W
  • Weight approx: 175grams
  • Dimensions: H 110 x W 67 x D30mm
  • Maximum pipe diameter 38mm OD
  • Lead length 3m


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OUR THREE-YEAR LIMITED WARRANTY Three-Year Limited Warranty: HydroFLOW Canada Inc, (“HydroFLOW”) offers its customers (“you”) a three-year limited warranty against failure or defects in materials or workmanship in any HydroFLOW product (the “Product”) or its component parts, subject to the terms and conditions set forth below. If the Product or any of its parts fails during the first three years of operation, HydroFLOW or its representative will repair or replace the Product, free of charge. For this warranty to apply, you will need to provide proof that the Product has been installed properly and before-and-after proof that such Product is not operating as warranted. What Is Not Covered: This warranty does not cover damage to the Product caused by improper installation, a surge or disruption in power (however caused), a water leak resulting from limescale removal, misuse, abuse, or force majeure (i.e., a flood or earthquake, etc.). Please be aware that water leaks from plumbing systems may result as a consequence of limescale removal. You are therefore advised and have a duty to periodically inspect your plumbing systems to ensure that compression joints remain water-tight. How To Make A Claim & Get Service: A claim under this warranty must be submitted by email to HydroFLOW or the authorized dealer or vendor from which you purchased the Product, and such email must include: (i) a copy of the original receipt or proof of purchase of the Product, (ii) proof that the Product has been installed properly, (iii) a written explanation of the issue(s) with the Product, and (iv) one or more pictures of the Product and surrounding area that displays such issue(s). A HydroFLOW representative will then review your claim and contact you within 10 business days to coordinate the repair or replacement of the Product or to request additional information. Limitations: Warranty claims are strictly limited to the value of the original purchase price or the repair or replacement cost. HydroFLOW shall not be responsible for water leaks or damage caused by the removal of limescale. This warranty is not valid unless the Product is properly used with an appropriate surge protection device of adequate quality to protect the Product and its electronic components. HydroFLOW will not be responsible for any consequential, incidental, indirect, special, punitive or other loss or damage that may result from a product defect. HydroFLOW reserves the right to determine the validity of any claim and remedy in its sole discretion.

Customer Reviews

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